PJH has invested in a new Partners Portal™ platform, designed to provide customers with a faster and more intuitive digital experience. Featuring a refreshed look and feel, improved navigation and clearer product information, the platform also offers enhanced filtering and a more streamlined ordering process.

The new platform forms part of PJH’s ongoing commitment to putting customers first, making it easier for them to access digital services and the support they need to manage and grow their businesses.

The Partners Portal™ plays a key operational role for PJH and its customers, providing access to online ordering, account information, product details and important service updates.

Brett Jenkinson, Retail Channel Director at PJH, said: “The PJH Partners Portal™ has become an integral part of the service we provide and, as our customers’ expectations of digital services continue to develop, it is important that we continue to invest in it.”

“This is much more than a visual refresh. We have created the next generation of the Portal, with a platform that makes the everyday customer experience simpler and more intuitive, while also giving us much greater flexibility to evolve alongside our customers’ needs.

“Ultimately, the investment is about making PJH even easier to do business with. Our ambition is always to be our customers’ ‘First Choice’ and that means continually looking at every part of the service we provide and investing where we can to make a genuine positive difference to the customer experience.”

Importantly, the new digital platform has been designed to give PJH greater flexibility to introduce additional features, functionality and service improvements over time, ensuring the Portal can continue to evolve in line with changing customer requirements and advances in digital technology.

It also provides a more flexible and scalable foundation for future development, enabling PJH to respond more quickly to customer needs, introduce improvements more efficiently and continue strengthening its digital service without the need to wait for major redevelopment cycles.

The next generation Partners Portal™ represents a significant further investment in PJH’s digital capabilities and is focused firmly on making it easier, quicker and more convenient for customers to do business with the company. This forms part of a wider programme of digital investment at PJH, supporting the company’s ongoing commitment to customer service.

Customers can access the new Partners Portal™ at www.partners.pjh.uk, or for further information contact the PJH sales team on 0345 450 8932.