Further to the guidance published by the KBSA – KBSA Advises Members To Open Showrooms– BLANCO UK has communicated the positive message to all customers and suppliers with the assurance that the organisation is fully operational. In fact, the company has reported it has been functioning at optimal levels throughout the restrictions and is here for any businesses that choose to reopen.
Although customer collections from the warehouse are suspended for obvious safety reasons, all other functions, including national delivery services, are continuing with the usual high quality standards. The core national sales team is working from home and they can be directly contacted. The after-sales and spare parts departments of the business are also working smoothly.
The showroom in St Albans is undergoing a refurbishment and will be open once again by July, in adherence to UK Government guidelines.
John Robinson, BLANCO UK’s Marketing Manager comments, “BLANCO, is as solid as ever thanks to a hardworking team that has adapted to the changing circumstances, an excellent supply chain, fully stocked warehouse and dedicated distribution team. Where many of our competitors decided to shut up shop back in March and April, for whatever reason, our efforts went into service continuity and supporting those customers that needed us. Over the years, strong face-to-face relationships have been built between BLANCO and our customers. Although currently via phone and video call, direct communication has continued throughout these challenging times. Essentially, all bases have been covered so that BLANCO can carry on doing what BLANCO does best!”
For further information on BLANCO UK, please call 01923 635 200 or visit www.blanco.co.uk.
Pictured is John Robinson, Marketing Manager, BLANCO UK