Grant Westfield has launched an online Installer Training programme offering on-demand guidance training to help installers build product knowledge, develop fitting skills and achieve a professional finish first time.

The Core Installer Training comprises 15 short videos covering the installation process, from pre-installation preparation, profiles, trims and accessories to tips and tricks and the general installation process. The programme also addresses real-world fitting scenarios, including baths, shower cubicles, niches, windows and doors, as well as Hydrolock®, Naturepanel, flooring and maintenance.

The new installer training videos were filmed at Festool’s UK headquarters in Bury St Edmunds as part of Grant Westfield’s new strategic partnership with the professional power tool brand.

Grant Westfield’s new Training Platform also includes training videos for Partners, Homeowners and Internal Staff as well as the A&D and specification community, which can be accessed via personalised dashboards to ensure people are viewing the most relevant content.

Designed to fit around busy working schedules, the short, easy-to-follow modules can be completed at the installer’s own pace or revisited as a refresher when needed. Each video includes a quick knowledge check, while new guidance, product information, installation tips and best practice will be added to the programme over time.

Elliott Fairlie, product and marketing director at Grant Westfield, comments: “We know installers want training that is practical, straightforward and relevant to the situations they encounter every day. Installer Training brings that know-how together in an easy-to-access format, helping installers build confidence in our products, avoid common installation issues and achieve a great finish first time. Importantly, this isn’t a one-off initiative; we’ll continue to develop the programme with new guidance and training to support installers over the long term.”

Installers completing the core programme will receive an Installer Training Certificate, with Grant Westfield and Installer Elite loyalty points awarded to eligible participants. Installers will also be signposted to Grant Westfield’s Find an Installer search tool, which they can sign up to through a simple form. This provides free advertising for installers across the Grant Westfield, Multipanel and Naturepanel websites.

Access to the training is also extremely easy. Installers who are already using the Installer Elite will be able to access the programme through a single sign-on process, while other users can register via a straightforward sign-up form. All users have access to a media tab that features brochures, installation guides and an informative video showcasing Grant Westfield’s factory and manufacturing processes.

Installers can also benefit from a personalised events calendar, which will highlight relevant, local events based on the postcode that they inputted during the sign-up process.

The core training will provide a foundation for further dedicated modules covering Grant Westfield brands and collections, including the soon-to-be launched Laura Ashley Wall Panel Collection.

For more information, please visit: www.grantwestfield.co.uk or call 0131 337 6262.