Houzz highlights how AI tools for KBB professionals are set to reshape workflows in 2026. From simplifying administrative duties to enhancing client communication, these insights underline the growing role of technology in modern kitchen, bathroom, and home improvement businesses.

AI moves from “nice-to-have” to essential

Artificial intelligence is rapidly evolving into a core component of how construction and design professionals operate day to day. The U.S. Houzz State of AI in Construction & Design report shows that over a third of pros (34%) already use AI, saving an average of more than three hours per week. Two-thirds (66%) expect AI to transform the industry within five years, with adoption strongest among larger firms that can dedicate resources to experimentation and team training.

Professionals are applying AI to streamline estimating and proposals, automate routine tasks, produce marketing materials, and improve client interactions. Many, however, still lack formal training, highlighting the need for tools that are intuitive, reliable, and easy to integrate. Platforms such as Houzz Pro, which incorporates AI into workflows for estimating, takeoffs, and visualisation, are helping teams boost productivity without adding extra complexity.

Small teams maximise efficiency with systems

Many pros report feeling stretched between office duties, client management, and hands-on project work. In 2026, this pressure is expected to drive a greater focus on process improvements, including CRM platforms, project management tools, and automation for estimating, scheduling, and invoicing. Together, these solutions form a strong operational backbone, reducing back-office burdens and enabling small teams to take on more projects without increasing headcount or sacrificing quality.

Client communication as a competitive advantage

Clear communication is becoming a key differentiator. According to Houzz’s What Homeowners Want study, over a third of homeowners struggle to get clear, detailed estimates (34%), while 30% cite delays in communication. Once projects are underway, transparency becomes even more critical: 31% wished they had received better communication, and 17% noted that a clear project timeline would have improved their experience. By using AI tools for KBB professionals to provide detailed proposals, visual previews, and real-time updates, businesses can build client confidence and establish themselves as trusted partners.

Process discipline reduces risk and inefficiency

Rising costs, delays, and client expectations are encouraging firms to strengthen operations through structure and accountability. Using platforms such as Houzz Pro, teams can ensure everyone works from the latest information, reducing costly mistakes and rework. The emphasis is on internal consistency: creating repeatable, documented processes that safeguard margins and minimise errors. In 2026, firms that integrate structured systems at every stage will see smoother workflows, fewer surprises, and happier clients.

Collaboration improves with digital tools

Scheduling conflicts, handoffs, and miscommunication between trades remain major challenges. The 2025 Houzz State of the Industry report found that 42% of firms planned to invest in improving efficiency, and 35% aimed to enhance communication. Digital collaboration platforms are becoming essential for keeping trades, suppliers, and clients aligned in real time. Teams that unify workflows through shared software for task tracking, file sharing, and stakeholder updates can move faster, reduce errors, and gain a competitive edge.

Photo Credit: Curated Nest ©Houzz